A Walden University Assignment for Online Learning
How do online learning communities significantly impact student learning and satisfaction with the course?
Online learning is not a new concept, as I discussed in a previous post. What is new are the tachnology tools and student interactions. Previous online learners had very little, if any, interactions with their peers. There was no ‘community’ involvement. It was quite likely the same exact program used in the traditional classroom environments, just put online with maybe a video or online test. Students felt very isolated and the attrition rate would be low as student satisfaction was not met. Today’s online learning is a different world.
While the theories of online learning have not yet been fully explored or developed, (Saba, 2010) the significance of creating an online community has. Learners are able to interact and support each other in their studies. (Pallof & Pratt, 2010 video) Student learning is more indepth when participating in discussion post. They are able to process and research their response before posting or responding to anothers post, allowing students to be more active in their own learning. (Boettcher & Conrad, 2010) There is also the concept of continuous assessment (2010) in each step of the program, though not in the format of assimilate to regurgitate like many traditional classrooms. Within the Instructional Design program at Walden University learning is demonstrated by constructing a project or justifying our point of view.
The Elements of Online Community Building
Pallof and Pratt (2010) discuss three main elements of an online community and how each leads to the next- creating a community.
People – They connect with one another in a social manner while at the same time learning, which creates a purpose for social interaction.
People – they connect with one another in a social manner while at the same time learning, which creates a purpose for social interaction.
Purpose – the purpose as described by Pallof and Pratt are the “rules of engagement”. The rules cover how the students will be engaged in their learning, how often and to what degree the institution requires that participation. Put this all together and it leads to the process of learning.
Process – in a process that people in the purpose interact and work together they become involved in their learning and “generate knowledge for themselves and others” (Conrad & Donaldson, 2011 p. 5) learners are transformed for their perception of learning changing as they continue and online community. They become more confident, responsive and responsible for their own and each other’s learning. (Pallof and Pratt, 2010)
Keeping these all flowing is the job for the facilitator and the learner. The facilitator guides the direction desired to reach the learning outcome. The learner continues to collaborate with peers and the facilitator to increase their understanding of the learning objective. Student satisfaction is the key to success and to ensure this the facilitator needs to make certain the learner is ready and comfortable in the online learning environment.
Creating a learning community requires that facilitator to recognize potential hazards to online learning. Is the learner knowledgeable about the online delivery method? Have they ever taken an online course? As online learning even for them? The facilitator can make the online feel comfortable by reaching out and connecting with them at the beginning of the program and throughout the program to maintain the connection. Having the learner create a short Bio and post it, allowing not only for the facilitator, but the other learners as well, an opportunity to connect within the community, (Pallof, 2010) thus decreasing the ever present filling of isolation. Pallof also discusses developing an orientation program that goes for more than an hour or two with the recommendation of 1 to 2 weeks to allow the new learner the opportunity to get comfortable with a course management system used. This also provides the learner the opportunity to decide if online learning is for them. Finding common ground between learners provides the relationship base to grow from.
Some other things I’ve learned from this. As the facilitator, know your technology! Don’t use outdated technology tools and definitely be prepared to help the learner either by direct assistance or directing them to the resources to allow them to be successful. Frustration with technology can be a large factor to student/facilitator satisfaction. Personalizing the course management system used can make it a more welcoming environment. Pallof highly recommended sending a personal e-mail to each student before the course begins to introduce yourself and expectations within the course. The number one proponent to the success of an online learning community is to make certain as a facilitator to be there every day. This last step I feel is very important because new and experienced online learners can become frustrated and require the facilitator’s guidance. If the facilitator does a poor job of meeting the learner needs, the learner may just give up!
References
Boettcher, J. V., & Conrad, R. (2010). The online teaching survival guide: Simple and practical pedagogical tips. San Francisco, CA: Jossey-Bass.
Conrad, R., & Donaldson, J. A. (2011). Engaging the online learner: Activities and resources for creative instruction (Updated ed). San Francisco, CA: Jossey-Bass
Pallof, R & Pratt, K. (2010) Online learning communities. Laureate Education. video
Sabe, F. (2010) Evaluating distance learning theory. Laureate Education. Video